Terms of service
OVERVIEW
This website is operated by Dog Lush. Throughout the site, the terms “we”, “us” and “our” refer to Dog Lush. Dog Lush offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
If you do not agree to these Terms, you may not access the website or use any Services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products or Services for any illegal or unauthorised purpose or violate any applicable laws.
You must not transmit viruses or any harmful code.
Violation of these Terms may result in termination of your access to the Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone at any time.
Content (excluding payment information) may be transferred across networks. Payment details are encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without written permission.
SECTION 3 - ACCURACY OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or not current.
Any reliance on site content is at your own risk. We may update or change content at any time without obligation.
SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES
Prices and Services may change without notice.
We may modify or discontinue any part of the Service at any time without liability.
SECTION 5 - PRODUCTS OR SERVICES
Products may be available exclusively online and may have limited quantities.
We aim to display product details accurately but cannot guarantee exact colour representation across devices.
We reserve the right to limit sales by person, region, or order quantity.
All products are subject to our Refund Policy.
SECTION 6 - BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders.
You agree to provide accurate and current information for all purchases and to update your details as required.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools without control or monitoring.
Use of such tools is at your own risk and subject to third-party terms.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or services linked on our site.
Please review their policies before engaging with them.
SECTION 9 - USER COMMENTS AND SUBMISSIONS
Any feedback or submissions you provide may be used by us without restriction.
You agree your content will not violate any laws or rights of others.
We may remove content at our discretion.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy available on our website.
SECTION 11 - ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
SECTION 12 - PROHIBITED USES
You may not use the site for unlawful purposes, to harm others, or to interfere with the functionality or security of the Services.
We reserve the right to terminate access for violations.
SECTION 13 - DISCLAIMER OF WARRANTIES AND LIABILITY
The Service is provided “as is” and “as available” without warranties of any kind.
We are not liable for any damages arising from your use of the Service to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Dog Lush and its affiliates from any claims arising from your breach of these Terms or violation of any law.
SECTION 15 - SEVERABILITY
If any provision is found unenforceable, the remaining provisions will remain valid.
SECTION 16 - TERMINATION
We may terminate your access if you breach these Terms.
You may stop using the Services at any time.
SECTION 17 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Dog Lush.
SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
SECTION 19 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the site constitutes acceptance of any changes.
SECTION 20 - CONTACT INFORMATION
If you have questions about these Terms, please contact us:
📋 Contact Us
📩 Email: support@doglush.com
📞 Phone: +441133508615
Business Hours:
Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Saturday: Closed
Sunday: Closed
We aim to respond within 24 hours.
Privacy Policy: Available on our website
Shipping Policy: Available on our website
Returns Policy: Available on our website